Click and collect

Click and collect means the customer buys online and collects the order at a store or a designated collection point. More common outside the US, it is the umbrella term covering orders picked from the store's own stock (BOPIS in US usage) and ship-to-store orders.

Full guide: BOPIS and store pickup compares click and collect, BOPIS, ship-to-store, and curbside, and where the terms diverge outside the US.

Offer Pickup at Every Store

Pipe17 StoreOps connects online orders to the stock and staff at every location.