OMS (order management system)

An OMS, or order management system, is the software that captures orders from every sales channel and coordinates them through fulfillment. It routes each order to the right location, keeps inventory accurate everywhere the product sells, and tracks state from checkout through delivery, return, or exception. The OMS sits between the systems that sell and the systems that ship.

Full guide: what is an order management system covers what an OMS does, how it differs from ERP, WMS, and iPaaS, and how to evaluate one.

Automate the Whole Order

Pipe17 captures every channel's orders, decides where each ships from, and tracks state through delivery.