# Reverse logistics

Reverse logistics is the movement of goods from the customer back toward the seller: returns, exchanges, repairs, recycling, and the receiving, grading, and disposition work required to recover value from them. In ecommerce it is dominated by customer returns.

Full guide: [reverse logistics, explained](/content/learn/reverse-logistics/index.html) covers the disposition paths and who owns each moment of a return.

## Put Sellable Returns Back to Work

Pipe17 moves each return through receiving, grading, and disposition, so recoverable units go on sale again.